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  1. WeaveGrid for Ameren Illinois
  2. Automatic Smart Charging FAQs
  3. General Automatic Smart Charging FAQs

General Automatic Smart Charging FAQs

  • Why is my car charging On-Peak or immediately, rather than during Off-Peak hours?
  • I registered for the program. Why haven’t I received my first automatic smart charging plan?
  • What Other Programs Work with FlexCharge?
  • I charged during off-peak times, why was it not considered ‘smart’?
  • What do ‘Smart’ times mean and how is my ‘Smart’ times percentage calculated?
  • When will I receive my first automatic smart charging schedule?
  • Can I cancel or change an Automatic Smart Charging Schedule if needed?
  • Why does my charge sometimes start and stop several times?
  • Can I charge multiple vehicles on one home charging station in Automatic Smart Charging?
  • Will signing up for Automatic Smart Charging affect my rate?
  • What are Charge Preferences and how do they work?
  • Does WeaveGrid account for my solar hours? What is the Rooftop solar charging add-on?
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