General Program FAQs
- Am I eligible to participate in the FlexCharge program?
- Do I need to have specific charging equipment to participate?
- What vehicles and home charging stations are qualified to participate?
- What are the steps to get enrolled and how long does it take?
- Is there a deadline for enrolling? When does the program end?
- How do I unenroll?
- Can I enroll in Automatic Smart Charging if I live in an apartment building?
- How many vehicles can participate in FlexCharge Program?
- Who Do I Contact If I Have More Questions About the Program?
- How does WeaveGrid estimate my charging costs?
- How do I qualify for the sign up incentive? When can I expect to receive it?
- How do I qualify for the monthly participation incentive? When can I expect to receive it?
- Smart Charge Management Quickstart Guide
- How does WeaveGrid Interact with any charge settings on my home charging station (e.g. ChargePoint Home, Wallbox)?
- Why is my car charging immediately rather than during Off-Peak hours?
- I tried to override or cancel my Automatic Smart Charging schedule and ‘Charge Now’, but my car isn't charging. What should I do?